Our team handles all reports via Discord or email to ensure your shop experience stays smooth. Select a category below to begin.
Quick answers to common support queries.
Our team usually responds within 4 hours during operational windows. Complex technical issues may take up to 24 hours for investigation.
Responses are primarily sent via Direct Message (DM) on Discord. If we cannot reach you on Discord, we may also follow up via email.
Yes, it is highly recommended. Most of our support automation and staff interaction happens through our official Discord server.
Please use the "Exploit / Cheater Reports" category immediately. These tickets are prioritized and handled with strict confidentiality.
What seems to be the problem today?
Select a specific subcategory to continue.
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We’ve received your report. Our team will review it and reach out via Discord or email if more info is needed.